Frequently Asked Questions

Everything you need to know about your PC Express experience.

What kind of warranty comes with my custom PC build?

All PC Express custom builds include a comprehensive 2-year parts and labor warranty, along with lifetime technical support from our expert team.

How long does shipping take for components and peripherals?

Standard shipping typically takes 3-5 business days. For custom-built systems, please allow 7-10 business days for assembly, stress testing, and secure packaging.

Do you offer international shipping for electronics?

Currently, we ship to all 50 states and select international locations. Please note that international orders may be subject to local customs duties and taxes.

What is your return policy for opened hardware?

We offer a 30-day return window. Opened hardware is subject to a 15% restocking fee, provided the item is in its original packaging with all accessories included.

Can I upgrade my individual components later through PC Express?

Absolutely! We offer an 'Upgrade Program' where you can bring your system back to us for professional installation of new GPUs, RAM, or storage at a discounted labor rate.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your dream setup today.